3pitt Privacy Policy

1. Introduction

3pitt ("the Platform", "we", "us", "our") operates the online casino and sports betting website located at https://3pitt.net. This Privacy Policy describes how 3pitt collects, uses, discloses, retains, and protects the personal information of individuals who register accounts, place bets, use casino games, or otherwise interact with the platform ("you", "Player", "User").

3pitt is committed to handling personal data responsibly and in accordance with applicable data protection principles. By creating a 3pitt account or using any part of the Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein.

This policy should be read alongside the 3pitt Terms & Conditions and Responsible Gaming Policy, which together govern your relationship with the platform.

2. Data We Collect

3pitt collects personal data in several ways: directly from you during registration and account use, automatically through the operation of the platform, and from third-party verification and payment service providers. The categories of data we collect include:

Identity Data:

• Full legal name
• Date of birth
• Copies of government-issued identity documents (e.g. CNIC, passport) submitted during KYC verification
• Photograph or selfie where required for identity verification purposes

Contact Data:

• Pakistani mobile number (03XX format or with country code)
• Email address
• City or region of residence (e.g. Karachi, Lahore, Islamabad)

Financial Data:

• Payment method identifiers (JazzCash account number, Easypaisa wallet, bank account details, Skrill email, USDT wallet address)
• Transaction history including deposits, withdrawals, and bet settlements in PKR

Technical & Usage Data:

• IP address and approximate geographic location derived from IP
• Device type, operating system, and browser information
• Login timestamps and session duration
• Pages visited, games played, bets placed, and click-stream data
• Cookies and similar tracking technologies (see Section 6)

Communications Data:

• Records of correspondence with 3pitt support, including email content
• Complaint records and dispute documentation

3. How We Use Your Data

3pitt uses collected personal data for the following purposes:

• Account management: Creating, maintaining, and administering your 3pitt player account, including authentication and password recovery
• Service delivery: Processing deposits, settling bets, paying out withdrawals, and providing access to casino games and sportsbook markets
• Identity verification: Verifying your age and identity as required prior to processing withdrawals and as part of ongoing KYC obligations
• Fraud prevention & security: Detecting, investigating, and preventing fraudulent transactions, account takeover attempts, money laundering, and other prohibited conduct
• Responsible gaming compliance: Monitoring gaming patterns to identify signs of problem gambling and enforcing self-exclusion and limit settings applied by the player
• Customer support: Responding to enquiries, resolving disputes, and communicating account-related information
• Legal compliance: Meeting obligations under applicable law, including retention of financial records and cooperation with lawful regulatory requests
• Platform improvement: Analysing aggregated usage data to improve game selection, platform performance, and user experience
• Marketing communications: Sending promotional offers and updates to players who have not opted out, via email or SMS to registered contact details

3pitt will not use your personal data for any purpose incompatible with the purposes listed above without first obtaining your consent or establishing a separate lawful basis.

4. Legal Basis for Processing

3pitt processes personal data on the following legal grounds:

• Contractual necessity: Processing required to perform the contract between you and 3pitt, including account registration, game access, payment processing, and withdrawal handling
• Legal obligation: Processing required to comply with applicable law, including anti-money laundering requirements, age verification obligations, and responses to lawful regulatory authority requests
• Legitimate interests: Processing necessary for fraud prevention, platform security, responsible gaming monitoring, and service improvement, where such interests are not overridden by your data protection rights
• Consent: Processing for marketing communications and optional analytics, where you have provided explicit consent. You may withdraw consent at any time by contacting [email protected]

5. Data Sharing

3pitt does not sell personal data to third parties. We share personal data only in the following circumstances:

• Payment processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Skrill, and USDT network processors receive transactional data necessary to process deposits and withdrawals
• Identity verification providers: Third-party KYC and AML compliance services receive identity documents and data for verification purposes
• Game providers: Licensed third-party game providers receive anonymised session data necessary to deliver game content. Full identity data is not shared with game providers
• Regulatory authorities: Where required by applicable law or in response to a lawful order, 3pitt may disclose personal data to regulatory or law enforcement authorities
• Business transfers: In the event of a merger, acquisition, or sale of all or part of 3pitt's business, player data may be transferred to the successor entity subject to equivalent data protection commitments

All third-party data processors engaged by 3pitt are contractually bound to process personal data only for the purposes specified and to maintain appropriate security measures.

6. Cookies & Tracking Technologies

3pitt uses cookies and similar tracking technologies on the platform for the following purposes:

• Essential cookies: Required for core platform functionality including maintaining login sessions and remembering account preferences. These cannot be disabled without impairing platform use.
• Analytics cookies: Used to understand how players navigate the platform, which pages and games are most visited, and where technical issues occur. Data is processed in aggregated, anonymised form where possible.
• Fraud detection cookies: Used to identify suspicious access patterns, detect automated bots, and flag unusual login behaviour for security review.

You may manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using 3pitt, but may affect certain personalisation and analytics features. 3pitt does not use third-party advertising or retargeting cookies.

7. Data Retention

3pitt retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:

• Account data and transaction records: Retained for a minimum of 5 years following account closure to satisfy financial record-keeping obligations
• Identity verification documents: Retained for a minimum of 5 years following the completion of the KYC process or account closure, whichever is later
• Support and communications records: Retained for 2 years following the resolution of the relevant enquiry or dispute
• Marketing preferences and consent records: Retained for the duration of the account and for 2 years following account closure

Following the applicable retention period, personal data is securely deleted or anonymised. Anonymised aggregated data may be retained indefinitely for statistical and platform improvement purposes.

8. Data Security

3pitt implements technical and organisational security measures appropriate to the nature and sensitivity of the personal data processed. These measures include:

• Encryption of data in transit using TLS protocols
• Encryption of sensitive data at rest including identity documents and financial records
• Access controls limiting personal data access to authorised personnel on a need-to-know basis
• Regular security reviews and vulnerability assessments of platform infrastructure
• Two-factor authentication available to all registered players and enforced for administrative access

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to player rights, 3pitt will notify affected players without undue delay in accordance with applicable law.

9. Your Rights

Subject to applicable law and verification of your identity, you have the following rights in relation to personal data held by 3pitt:

• Right of access: Request a copy of the personal data 3pitt holds about you
• Right to rectification: Request correction of inaccurate or incomplete personal data
• Right to erasure: Request deletion of personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations
• Right to restrict processing: Request that 3pitt limits its use of your personal data in certain circumstances
• Right to data portability: Request a copy of personal data you have provided to 3pitt in a structured, machine-readable format
• Right to object: Object to processing based on legitimate interests, including direct marketing
• Right to withdraw consent: Withdraw any previously given consent for marketing or optional data processing at any time

To exercise any of these rights, contact 3pitt by email at [email protected]. 3pitt will respond within 30 days of receiving a verifiable request. Some requests may be subject to identity verification before processing.

10. Children's Privacy

3pitt is strictly an adult platform. The Services are not directed at, and 3pitt does not knowingly collect personal data from, persons under the age of 18. If 3pitt becomes aware that personal data has been submitted by or on behalf of a person under 18, that account will be immediately suspended, any funds will be handled in accordance with applicable law, and the personal data will be deleted.

If you have reason to believe that a minor has registered an account on 3pitt, please notify us immediately at [email protected].

11. International Data Transfers

3pitt's platform infrastructure and certain third-party service providers may be located outside Pakistan. Where personal data is transferred to a jurisdiction that does not provide an equivalent level of data protection, 3pitt will take reasonable steps to ensure that appropriate safeguards are in place, such as contractual data protection clauses with the receiving party. By using the 3pitt platform, you consent to transfers of your personal data as described in this section.

12. Changes to This Policy

3pitt reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered players via email to the address on file or via a notice displayed on the platform. The "Last updated" date at the top of this policy will be revised with each update. Continued use of 3pitt following notification of changes constitutes acceptance of the revised policy. If you do not agree to any changes, you must close your account.

13. Contact

For all privacy-related enquiries, data subject requests, or concerns regarding 3pitt's data handling practices, please contact us by email. Our team handles privacy requests during Pakistan Standard Time business hours and will respond within 30 days.

Email: [email protected]